AC Electric and South Jersey Gas Financial Assistance Program

Atlantic City Electric Financial Assistance


Atlantic City Electric is encouraging residents to proactively seek assistance with making payments on their Atlantic City Electric bills during this unprecedented time if they are having difficulty keeping up with their monthly energy bills. Below are just some examples of some steps that residential customers can take.

The most important step that customers who are past due on their Atlantic City Electric bill can take is to call 800-642-3780 or visit atlanticcityelectric.com/help as soon as possible. Customers should never wait until they are in crisis to contact Atlantic City Electric. Customers must contact the company now!

 

Atlantic City Electric Customer Care will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including:

• Flexible payment arrangements that offer tailored payment plans
• Eliminating down payment/security deposit requirements
• Extending payment periods for balances
• Connecting customers with energy assistance funds

Please help us spread the word through your communication and social media messages that residents can apply for assistance by calling Atlantic City Electric at 800-642-3780 to ask about energy assistance programs as well as flexible payment arrangements that offer individually tailored payment installment plans.

 

For more information about Atlantic City Electric, visit atlanticcityelectric.com. Follow the company on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Our mobile app is available at atlanticcityelectric.com/mobileapp.

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South Jersey Gas Financial Assistance


South Jersey Gas has suspended residential service shut-offs due to non-payment to give customers affected by the COVID-19 outbreak additional time to pay their bills.

We're here to help - Review programs listed below and apply directly.

• If you would like to speak with a Customer Service Representative about a Payment Arrangement on a pending or past due balance, please call 1.888.766.9900, Monday through Friday, 7:00 AM – 8:00 PM and Saturday, 9:00 AM – 2:00 PM.
• If you have a pending or past due balance and are not able to make any payments at this time due to the pandemic, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We'll note your account and ask that you contact us back in 30 days to provide an update on your ability to pay at that time.

For more information about South Jersey Gas, visit southjerseygas.com.